Month-end close is one of the most critical (and stressful) processes for finance teams. But if your close still feels bogged down by manual NetSuite tasks like chasing approvals and sorting out disputes, you're not alone.
Through dozens of finance interviews, we found that the everyday accounts receivable (AR) and accounts payable (AP) bottlenecks inside NetSuite tend to snowball at month-end, creating late nights, endless email chains, and more reconciliation headaches. The good news? Cross-system intelligence and automation can help you cut close time, reclaim focus, and eliminate friction across your finance stack.
Here are five common NetSuite tasks that drag out your month-end close, and how Legion’s embedded AI for NetSuite can streamline your tasks, without added stress or extra overhead.
1. Manual Invoice Status Checks in NetSuite
Do you need to answer, “Did the payment go through?” or “What’s still outstanding?” In theory, NetSuite’s dashboards should help. In practice, AR teams often end up clicking through records, emailing colleagues, or dumping data into spreadsheets.
How to speed it up: Use AR automation. With Legion’s NetSuite AI, invoice status surfaces instantly, reminders can be triggered automatically, and customer outreach is logged back to other systems of record. No unnecessary email chains, no lost updates.
“Sometimes I just need to know if the customer actually paid the whole invoice.” — Assistant Controller, Services
2. Dispute Resolution That Lives Outside NetSuite
When a customer disputes a charge, resolution often happens over Slack or email, leaving NetSuite out of the loop. That means manual record updates and missed context when audit season arrives. At month-end, these missing details impact final reconciliation.
How to speed it up: Keep the conversation tied to the transaction. With Legion’s embedded AI Assistant, teams can log updates, capture supporting details from other systems, and resolve disputes directly in NetSuite. The full history is connected to the record, so every dispute and update is linked to the right transaction, nothing slips through the cracks, and your ERP remains the single source of truth.
3. Chasing NetSuite AP Approvals Across Systems
Routing vendor bills or expense approvals should move fast, but often involves chasing stakeholders who don’t live in NetSuite. Manual follow-ups slow AP and can delay payments.
How to speed it up: Cut the back-and-forth by making approval status and context easier to surface directly inside NetSuite. Instead of toggling between Slack, email, or spreadsheets to see who has responded, Legion pulls that context into your workflow, so you can quickly confirm what’s outstanding and move approvals forward faster, avoiding hold-ups at close.
“Manual invoice processing is still too click-heavy for reviews and approvals.” — Assistant Controller, Services
4. Data Dumps for Reporting
NetSuite can create reports, but finance teams often find it faster to export data to Excel for aging reports, reconciliations, or cash forecasts. This creates silos and version control issues—especially when you’re building close reports under a deadline.
How to speed it up: Stop leaving the system. Legion pulls AR and AP snapshots directly into NetSuite dashboards, so you have what you need for month-end close without leaving your current task or chasing down the “right version” from a spreadsheet.
“Saved searches are a starting point, not the answer—I still have to hunt.” — CFO, Healthcare/Research
5. Follow-Ups That Fall Through the Cracks
Collections, vendor reminders, and pending approvals often depend on someone remembering to follow up. Forgotten nudges create delays and missed deadlines when you’re trying to close the books.
How to speed it up: Legion makes it easier to stay on top of open AR and AP items by surfacing what needs attention directly inside NetSuite. With just a few clicks, finance teams can generate and send customer or vendor reminders, so nothing holds back your close.
Why This Matters
Cutting close time is about giving your team space to focus on real priorities, improving visibility into cash flow, and ensuring tighter controls across your finance stack. Instead of toggling between disconnected systems or piecing together spreadsheets, Legion helps you work simply and confidently, right inside NetSuite.
Why finance leaders love it:
Legion’s embedded AI connects NetSuite with your broader finance stack, keeps workflows lean, and delivers value fast, without adding complexity or extra IT overhead. You get total visibility, smarter answers, and intuitive tools your team will actually use.
Why users rely on it:
No extra tabs, no hunting for info, no new system to learn. Legion fits your day-to-day, surfaces what matters, and helps you move through the month-end close without the usual scramble.
Ready to Cut Through the Close?
Don’t let bottlenecks and manual work slow your team down. See how Legion for NetSuite can streamline workflows, accelerate your month-end close, and help you do more with less.
More AI for NetSuite Resources
- Legion's NetSuite AI Assistant
- AI for NetSuite Finance: A Role-by-Role Guide to Smarter Automation
- The Hidden Costs of Manual AR and AP in NetSuite
- The Automation Gap in NetSuite: Where Finance Teams Still Struggle
- Why Finance Teams Still Leave NetSuite to Get Work Done
- 5 NetSuite Tasks Slowing Your Month-End Close and How to Speed Them Up